At https://seasonal-roof-maintenance.trustedstandard.com, also known as Seasonal Roof Maintenance (‘the Company’ or ‘we’), your privacy and data protection are of utmost importance. This comprehensive Privacy Policy outlines our commitment to handling personal data responsibly and in accordance with various privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant privacy legislation.
This policy is designed to cover all aspects of your experience with us, including interactions when you:
- Use our applications and services as an authorized user.
- Visit any of our websites that display this Privacy Statement in their footer or header.
- Engage with communications from us, which may include newsletters, emails, phone calls, or text messages/SMS.
We collect a variety of personal data to facilitate and improve our services. This includes but is not limited to:
- Account details necessary for user authentication and management.
- Payment information for processing transactions securely.
- Financial records where applicable for service subscriptions or purchases.
- Purchase history and preferences to tailor our offerings.
- Mobile device identifiers for app logins and personalized experiences.
- Location data to provide location-specific services or enhance security measures.
- Feedback provided directly by users for quality assurance and service improvement.
- Social media information if you choose to link your accounts with us.
- Product information that may be relevant to the services we offer or support we provide.
We gather this data through various means, including user input during registration or transactions, interactions with our applications and services, and automated technologies like cookies and tracking mechanisms employed on our digital platforms. We also receive data from third parties under their respective privacy policies when applicable.
Our website uses cookies to enhance your browsing experience, provide essential website functions, remember your preferences, and help us understand website traffic. These cookies can be categorized as Strictly Necessary for core functionalities, Preference for user customization, and Analytics for performance tracking and optimization. Users have the option to manage or disable non-essential cookies via our integrated Cookie Manager.
We adhere to data retention principles, keeping personal data for no longer than necessary for the purposes for which it was provided or as required by law. Upon completion of the reasons for data collection, we take appropriate steps to either delete or anonymize your personal data.
To safeguard your personal data, we implement robust organizational and technical measures, including secure communication protocols and the use of reputable third-party service providers who are bound by confidentiality and privacy obligations.
We recognize the importance of protecting children’s privacy. Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without verifiable parental consent.
As a data subject, you have rights under the applicable privacy laws, which may include the right to access your personal data, request rectification or erasure, exercise restrictions on processing, obtain a copy of your data in a portable format, object to processing in certain circumstances, and non-discrimination for exercising your privacy rights. To exercise these rights or for any data-related concerns, please reach out to our dedicated privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or requirements under the law. Any changes will be posted on our website and communicated to users where appropriate.
For any inquiries, unsubscribe requests, or to contact our privacy team for assistance, please reach out via email at [email protected] or by sending a letter to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing any concerns you may have.